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Posts Tagged ‘Calendar Of Events’

Putting life in perspective as reverse mortgage pros!

Sunday, January 17th, 2010

Putting Life In Perspective!
post by Sam Collins
nurturing

Most recently I am sure you have been exposed to the tragedy in Haiti.  I couldn’t help but feel a deep sense of compassion and overwhelming  despair for the tragedy beset upon people who were already experiencing a challenging daily life.  I am sure you, like me, wish that soon rescue and aid will begin to help the people of Haiti.

Which led to me to thinking!   When you put life in perspective, things can always be worse.  For me, 2009 was a tough year personally, then combine them with all the changes taking place in our industry; it was challenging.  But,  when I compare it to other things going around the world and the plight that others endure, it embodies me to rethink life.

So, with all this, we still need to put things in the proper cubby!  We still have to make a living, we still have to pay bills, and we still have to close loans.  But, maybe things aren’t so bad!

Next time you think about complaining and wondering why me, reach down inside of yourself and silently say, “Thanks!”

Remember, keep moving forward to stay ahead in reverse.
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Visit our calendar of Events:
1.  Please join us on Wednesday, January 20, 2010 at 2:00 p.m. EDT. This is your chance to learn from other member experts. Maybe you have questions on RESPA changes or how can I reach my full success potential in 2010. Or just run an idea past the group. No question is too dull or uninteresting. This call is for you - our REMALO members.

2.  Join us on Tuesday,February 2nd when RMD and Sam Collins present “How to Build Solid Relationships with your Senior Clients” that increase originations, loyalty andget your more referrals. You will find out why it is so easy!

You will discover the value of building relationships and keeping them, along with the 5 relationship circles and the importance of connecting all the circles for your SUCCESS!

3.  Look for this very special event, February 17th.  This is a 2 hour event and is a SCM special marketing event, with special attendance for REMALO Members.  Stay tuned…

Does building relationships work?

Thursday, January 14th, 2010

Does building relationships with your senior clients work?

post by Sam Collins
thank-you-door

Last week I received a call from a senior client whom I  had spoken with prior to Thanksgiving.  At that time, the client was speaking with myself and another lender.  Following Thanksgiving, I was told they had decided to go with the other lender.  Of course, I was bummed out, but I was understanding. 

Next, I simply followed up with a note, saying that if for any reason things changed or they had a question, just let me know.  Then last week, I received a phone call saying they were not completely happy with the other lender and if intersted, would I still handle their mortgage.  Of course, I was happy to be of service.

The bottomline is this.  The old days of  simply calling clients is more than just a hand shake and a thank you.   Your clients want to get to know you.  They want to trust you and you want to  do your best to be  their  friend, rather than just having another client.  When you approach your reverse mortgage practice  this way, you can rest assured you have a chance at being the winner.  I reiterate you have a chance, but no guarantee! 

Do you have the power to guarantee yourself more income in 2010?   You may think yes, but the reality is no.   However, you have the ability to influence and provide important information to your clients.   The more clients you can speak with, the more likely you have a chance to increase your chances of having more people say YES!

Remember, keep moving forward to stay ahead in reverse!
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Don’t miss this months REMALO call in!   See the calendar of events to sign up.

Is goal setting important to reverse mortgage professionals?

Sunday, January 10th, 2010

goalspost by Sam Collins

Many of my  reverse mortgage coaching members ask me, “is goal setting really that important?”  My answer is always the same, “without a goal or plan, how do we know where we are now and where we are going to be in the future.” 

You see, goal setting is often avoided by most of us.  Why?  Because the reality is that most of us do not want to be tied down by a goal or be accountable to anything that puts additional pressure on our lives.  I say this manner of thinking is contrary to what you might think.  Actually, setting goals can relieve the pressures in our lives.

It is better  to  know where you stand in life and business  than to wake up one morning to find out you are no longer able to pay the bills or worse yet, you’re out of business. 

If you haven’t done so, I encourage you to set some goals for 2010.  Keep in mind that setting goals is only part of the success quotient.  You must follow up, monitor and take action to see that your plans are implemented.

This Wed. you should consider the REMALO member workshop, “Back to Basics”, where we will discuss and remind of you the basics you need to continue your success into 2010 and beyond.

Go to the home page, www.remalo.org, log in as a member and click on the calendar of events to register.
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Remember, keep moving forward to stay ahead in reverse.

Back to Basics in 2010 in Reverse Mortgage Marketing!

Thursday, January 7th, 2010

post by Sam Collins

back-to-basics

Back to Basics in 2010 in Reverse Mortage Marketing

I am tired of hearing all the hoopla of Web 2.0, social sites and the likes.  Yes, in many areas I think Web 2.0 works, but in the senior market  it could be a small component, but if you are not careful, it can be a time vamp and considering the value of our time (and only so many hours in a day), there can be better uses of resources.

The recession seems to be hanging on, our senior clients are scared;  yet, if reverse mortgage professionals use insight and innovation we can combat down economic and business cycles. Keep in mind that innovation must be coupled with down to earth-back to basic approaches. This winning combination will make you a winner and keep you and your business healthy.

Basics such as customer satisfaction and customer retention top the list of my top two marketing concepts, which produce the most marketing ROI (return on investment).

Not only do we need to recognize the importance of ‘customer satisfaction’ and ‘retention’, but  we will see a continued significance in the importance of marketing concepts like ‘CRM’, ‘Data Mining’.   Smart marketers realize during tough time and budget restraints,  it’s even more important to utilize information efficiently and keep the customers you have. No, we cannot afford to lose one client!

What is your next move to get back to the basics in 2010?  Easy!  Check out some of my approaches to put you in the drivers seat and back to making more profits and closing more loans. 

This month REMALO members Workshop will get you started and moving toward a growing trend of back to the basics for 2010. 

To attend this workshop, (Wed. Jan 13), visit our calendar of events on the homepage of REMALO.  The link to the event is provided for you.  See you next Wed.